Knowing what makes people tick is a key to influence their behavior, hearts and minds. But how leaders know what motivates others? Diane Windingland, organizational culture expert and coach, wrote a blog post published on her page smalltalkbigresults.wordpress.com, about the ways to learn what makes people tick at work. Diane suggests: Ask questions, but don’t interrogate, Listen for understanding, Be a little vulnerable. Here are some more ways Diane lists as ways of learning what drives other people:
- Dig up information. Needless to say, do it in a respectful manner, and do not share what you know, except it is something people themselves shared on LinkedIn, for example
- Observe behavior. People behave in ways that they think will provide a desired outcome. Observing their body language can give us clue to their feelings too.
- Show some vulnerability. When you open to people they open back to you and it is easier to understand what makes them tick
- Make it safe. If danger alarms are going off, people will revert to survival mode and other motivations will be suppressed. Do all you can to make a pleasant work environment?
- Create events. Corporate retreats, team-building events, client events, volunteering at charity, often lead to deeper connections and a greater understanding of motivations
To read the entire blog post, visit: https://goo.gl/HNi8hy